I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
Valued Opinions – Decent site with reasonable surveys ($2 for a 20 min survey). Everyone is annoyed by this site because they tacked on a $2 few to the Amazon $20 gift card and $5 to the $20 Visa gift card so it costs $22 to get the $20 Amazon and $25 to get the $20 Visa. They claim its because of extra fees they incur. I dunno. Also, it can take weeks to get credited for a survey which is frustrating.
A popular and free survey site, Toluna boats more than nine million users across the globe and is well known in the industry, having been running for 17 years. Offering questionnaires for you to fill in to provide leading companies with your opinions, Toluna also runs a range of internal games and schemes, as well as offering product testing to some lucky users who can bag free products.
The point of each survey is to present you with a topic you're interested in and qualified to discuss for the benefit of the researcher. Surveys range in time required, from very short to quite long. Because researchers are looking for opinions only from certain segments of people, you may find you have to try a few surveys before you're qualified to give your opinion on one. Keep at it, and you'll eventually find one that's right up your alley.
If you are looking for highest paying surveys, then you must join Harris Poll Online survey panel. Harris Poll Online is a well known market research company and has been in business for more than 50 years. Once you join Harris Poll Online you will have opportunity to participate in paid online surveys, focus group studies and paid product testing opportunities.