I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
Paid surveys easy to come by so don’t worry if you don’t qualify for some of the paid surveys you sign up for. In some cases you might qualify for a survey but after answering a few questions you are removed from the paid survey. This happens sometimes because the answers you have provided have determined that you do not fit into the target group that the paid survey is designed for. Not to worry though, because there are plenty of paid surveys out there that you are eligible for. It typically only takes a few seconds to determine if you are eligible for a paid survey or not so it won’t waste too much of your time.
Survey Junkie uses a point system for their rewards. For every survey you complete, you’ll get anywhere from 50 – 450 points. 100 points equals $1. Unlike some of the other competition, Survey Junkie is very honest about how much you’ll make. They clearly say on their website, “You Will Not Get Rich” taking surveys. This is refreshing to see after so many websites claim you’ll be able to quit your day job and sit at home taking surveys all day.
The point of each survey is to present you with a topic you're interested in and qualified to discuss for the benefit of the researcher. Surveys range in time required, from very short to quite long. Because researchers are looking for opinions only from certain segments of people, you may find you have to try a few surveys before you're qualified to give your opinion on one. Keep at it, and you'll eventually find one that's right up your alley.
Toluna – Been a member for maybe 7 years. They probably send 5-10 emails every day! I usually pick and choose 1-2 only because of decent rewards. For them, 3000 points is $1 so you have to be smart about they surveys. Getting 1,500 points for 20 mins seems ok until you realize it’s only 67 cents! Payout is $20 checks that come 1-2 weeks after you request them. It also takes weeks to get credited for a survey.
MySurvey is actually and adaptation of a program that was started back in 1946. It began as the National Family Opinion organization that used to send out surveys through the mail. In 2001, they joined the digital age, and now they are one of the best survey sites around. According to the website, they have issued out more than $15,000,000 rewards to members.
Most reviewed paid survey sites effectively promise not to share personally identifiable information or not to share it without your consent. It's an industry standard by which legitimate marketing research firms are bound. But many membership sites reviewed don't make either promise or do so only in a limited or wishy-washy way. Unauthorized go-betweens don't have to honor marketing research privacy standards.
Congratulations go to Panel Place, which gets 2nd place on the Survey Cool list of the best paid survey sites for 2018, but just what makes it so good? Above all else is the fact that it has a very large number of surveys to choose from, so there really is something for everyone. It does this because it includes surveys available from a variety of other top survey providers, including Toluna and Valued Opinions. It’s available to users across the world as well, and payment can be made by way of a gift card or sent securely to a PayPal account. It’s a deserving number one.
It’s never a good idea to write false information on your paid survey account or sign up for paid surveys that don’t match your characteristics. For example, if a paid survey is looking for a NASA aerospace engineer who is also a competitive food eater and has won the tour de France twice it isn’t a smart idea to claim to match those parameter (unless you really do). Paid survey companies often share information and if you have taken paid surveys for another company under the pretenses that you are a newly graduated software developer in Brighton, chances are that they will notice the discrepancies and you might be penalised for it. There have been a few cases of people having their paid survey account banned and all their hard earned money revoked for providing false information on a paid survey. It’s also not a good idea to register two email accounts for taking paid surveys because many paid survey panels frown upon this sort of behavior and may even ban you from taking their paid surveys.
The concept of data mining and profiting off that data mining isn't anything new. And while some companies engage in some rather disreputable practices to do this, Global Test Market seems to be doing just fine with the whole “consent to disclose” thing. More importantly, in some cases this may help you as some companies will offer to do more specialized product testing once they've identified you as their target demographic.