I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
Return on Time – Is it an hour of your life for $2.00 or truly a fifteen minute survey? We find out if the Return on Time (similar to Return on Investment) pans out. Surely, some will be better than others for not wasting yours. Basically, we've evaluated not only how much you actually get paid to take surveys but also how long it takes to earn that cash
Paid survey site companies invest billions of dollars into marketing research online. They always want to find out more intricate details of a consumer's relationship with their product. Whether it's a new television show or just an existing product line, companies like Disney, Samsung, and Sony go to great lengths to find out their ideal audiences.
Valued Opinions – Decent site with reasonable surveys ($2 for a 20 min survey). Everyone is annoyed by this site because they tacked on a $2 few to the Amazon $20 gift card and $5 to the $20 Visa gift card so it costs $22 to get the $20 Amazon and $25 to get the $20 Visa. They claim its because of extra fees they incur. I dunno. Also, it can take weeks to get credited for a survey which is frustrating.
Instagc is by far my favorite site. There are tons of surveys, email sign ups, free sample offers, videos, etc. Once you earned enough (usually about $5) you can redeem for gift cards INSTANTLY. They also have pay pal and direct deposit. As a stay at home mom with a tight income, Instagc has been a godsend. It’s free to join, of course. Here is my referral link: https://www.instagc.com/1232478
In the middle of all of this is a new breed of research corporation that relies on you – the survey taker – to determine this information. For your time? Many survey companies will pay you to take surveys for money or for other cash alternatives like gift cards or physical prizes and rewards. It depends upon the company as to whether they'll offer money or other offers and special deals.
Also Parents Speak and Kidzeyes they are kind of together are GREAT. Kidzeyes is for kids ages 6 and up and my daughter loves taking her surveys she gets 2 to 3 a month and they make money very fast usually 1 to 3 dollars per survey and then they get their very own check in the mail. We LOVE it! It’s usually about an ad or a new two we have done commercial watching , kid food package designs a lot of fun she made $33 dollars in her first year. She was thrilled
If you are looking for highest paying surveys, then you must join Harris Poll Online survey panel. Harris Poll Online is a well known market research company and has been in business for more than 50 years. Once you join Harris Poll Online you will have opportunity to participate in paid online surveys, focus group studies and paid product testing opportunities.