I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
After you have registered, we invite you to take part in online surveys by email. In the invitation email you will find a link to the questionnaire along with a brief description of the survey topic. The survey begins as soon as you click on the link: you will be asked questions that you can then answer by simply clicking on an option or entering text.
Now, don’t get me wrong. There are people who do make a few thousand dollars or more a year with paid surveys. But that’s not the norm. If you do want to increase your earnings substantially, your best bet is to also join focus groups (we have a big list of ’em. Just do a quick search on Google for “moneypantry.com focus groups”). They pay much more between $50 to $400 or more per focus group secession.
Return on Time: 3.5/5.0- Their payrate isn’t overwhelming- the average per hour hovers around $3. Depending on the user’s activity on the website, it can take anywhere from a couple of days to as long as a month just to earn CashCrate’s cash-out amount of $20. You certainly won’t be making top-dollar with this site, but despite their low pay they do pay their members consistently.
usertesting.com!!!!! Surveys (they call them tests) are typically about 15 minutes long and they pay minimum of $10 per survey. They also have “peek tests” which only take about 5 minutes and they pay $3. Then, you can become a mobile tester if you have a smartphone. There are two different types of mobile tests one pays $10 and the other pays $15. You know very quickly if a test applies to you so you don’t waste 10 minutes answering qualification questions only to find out you don’t qualify. They are fantastic about paying even if something goes wrong with the survey upload. You are paid through paypal 7 days after completing a test. I ended up getting a paypal debit card (it was free) so I have immediate access to that money. I literally get paid by them almost everyday.
If you are looking for highest paying surveys, then you must join Harris Poll Online survey panel. Harris Poll Online is a well known market research company and has been in business for more than 50 years. Once you join Harris Poll Online you will have opportunity to participate in paid online surveys, focus group studies and paid product testing opportunities.