I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
In addition to filling out online surveys for money, you can get rewarded for other actions, too. Some of the best paid survey sites are ones that offer lots of ways to make extra money other than earning money for surveys you take! The most popular websites maintain their following not only by offering various types of incentives but also by providing plenty of different and engaging ways for members to earn money. The purpose of these offers is to turn you into a loyal and active member of their community.
We've tested hundreds of sites where you can take paid surveys for money and we've found that Swagbucks by far is our #1 pick. They've been around for years and have a solid track record of paying their users. Plus, we also like that they offer opportunities to get paid for doing things other than surveys, like signing up for offers or shopping in their portal.
Everyone has an opinion, well now Opinion Plus will convert your opinion into cash in your pocket thanks to its intuitive and easy to use paid survey site. It scores highly because the surveys are tailored to each individual user, and yet they still send regular invites so you won’t be waiting around for something to do or, even worse, filling in surveys that you aren’t eligible for and won’t get paid for. They send payments via PayPal only, but their payout rate is among the best that we’ve seen.
If you're looking to make money by completing surveys online – this site will not be very helpful for you. Like the previous sites, they will take, retain, and sell your information to anyone that waves a dollar in their faces. UNLIKE previous sites reviewed, they hide their consent for that information. It's buried. So not only do you make silly reward points that don't translate to cash but every third party service and product solicitor has your personal information.