The surveys are based in target demographics. You DO get kicked out of slit of them. If you are 25-40 with a kid in a house and white you will find more of them want your opinion more than the next person. This is the target group. So people who make real money at this fall into that group naturally and do not know why the rest if us can’t make money doing this.
Watching video ads: Video ads certainly aren't uncommon in the online world. While generally they're a hassle getting in the way of the content you want to watch, many paid survey sites have turned them into a way for members to make money. It's pretty easy to make a tab, set a playlist of paid ads going, mute it, and carry on with browsing the internet or taking surveys.
You won't get rich doing these things but it's legitimate and you'll get paid in the end. For example, you get a penny for each email you click. You get a penny for a video stream. You can earn dollars for fulfilling offers but those aren't nearly as quick as reading an email. They are upfront in what you get paid so you can decide if it's worth it.
I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
Summary: A real favourite, MySurvey is a popular panel allowing members to participate in market research surveys for money, covering topics like the media, tourism and products like electronics. It’s easy to set up an account on the site and begin earning points, which vary between 10 and 500 per survey, but are typically around the 100 mark for an average survey which would take 15 minutes to fill out.
Survey Club has been offering online paid surveys since 2005, and in the fast paced every changing world of the web that’s a reassuringly long amount of time. They are a bit of an acquired taste, in that they specialise in long, detailed surveys for high end clients rather than the quick and cheerful consumer surveys that you may be more familiar with. Whilst this does mean that you may have to commit a bit more time, it does mean that if you have the patience to persevere with them they pay more money than most survey and reward sites. They also offer local taste tests (see what I said about ‘an acquired taste’?), and secret shopper opportunities.