I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
You should never pay money to partake in paid surveys. The Internet isn’t always the safest place and there are indeed scammers who are trying to steal your money. You should never need to pay a fee to register for paid surveys. A common scam that people often fall for are paid surveys that charge you £70 to register and promise to pay you £100 for each paid survey you do. That is why it is best to register with SurveyBee because we only provide you with the safest and most reliable paid surveys.
In the middle of all of this is a new breed of research corporation that relies on you – the survey taker – to determine this information. For your time? Many survey companies will pay you to take surveys for money or for other cash alternatives like gift cards or physical prizes and rewards. It depends upon the company as to whether they'll offer money or other offers and special deals.
Pinecone Research works a lot like other paid survey sites. Once you sign up, you’ll earn points for each survey you complete. As an added bonus, the responses you give during surveys will help you learn about new products before they hit the market and influence their respective marketing campaigns. And once you start racking up the points, you can redeem them for cash or prizes.
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