I know this is kind of an older comment, but just in case you haven’t gotten it resolved yet, just email the address that they have in the email/website. They have always answered me promptly whenever I email them with a question or concern. They should be able to fix the problem for you!! I love Pinecone too; definitely worth trying to have them fix it.
It’s a good idea to keep a record of all the paid surveys you’re doing, so you make sure you are being paid for all your efforts. Whether taking paid surveys is a full-time or part-time job, you should keep track of your progress. That way you can organise your paid surveys and never miss an opportunity to make money online from your paid survey offers.
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Something unique that MyPoints offers that most other similar companies don't offer is the ability to earn cash back on some in-store purchases at select stores, along with their online paid surveys. Also, although their online store cashback rates aren't the highest in the industry (ironically, Swagbucks beats them on several offers), they do have special offers that other companies don't have, such as a bonus to sign up for Amazon Prime.
IOCS is a not-for-profit research organization that conducts studies and experiments on shopping-related behavior – things like how we, as consumers, evaluate products, how we make the buying decisions, etc. Although the focus is mostly on shopping related behavior, some of their experiments and studies include broader areas of marketing, psychology, and economics.
Pinecone Research works a lot like other paid survey sites. Once you sign up, you’ll earn points for each survey you complete. As an added bonus, the responses you give during surveys will help you learn about new products before they hit the market and influence their respective marketing campaigns. And once you start racking up the points, you can redeem them for cash or prizes.
If you're looking to make money by completing surveys online – this site will not be very helpful for you. Like the previous sites, they will take, retain, and sell your information to anyone that waves a dollar in their faces. UNLIKE previous sites reviewed, they hide their consent for that information. It's buried. So not only do you make silly reward points that don't translate to cash but every third party service and product solicitor has your personal information.
Each of their surveys you complete will be worth between 100-5,000 points depending on the length and subject. There are a variety of different topics to cover like consumer goods, healthcare and travel, just to name a few. Once you reach 3,000 points you can start redeeming rewards. You have to call and redeem points over the phone, and it typically takes a month for the rewards to reach you.
Some pay with points that are redeemable for cash or goods and typically you must rack up a bunch to redeem them for anything of significance. Others may give you a gift card, discount, or another token of appreciation for participating. Many others pay nothing or only offer sweepstakes entries for completing screening surveys to determine your eligibility for other, paid surveys. A few don't pay much of anything, unless you recruit others, as in a pyramid scheme.
Paid survey site companies invest billions of dollars into marketing research online. They always want to find out more intricate details of a consumer's relationship with their product. Whether it's a new television show or just an existing product line, companies like Disney, Samsung, and Sony go to great lengths to find out their ideal audiences.